HOW TO ORDER
Places Selling Our Products
Order Online by Credit Card
Use our secure shopping cart to order with
Visa, Mastercard or American Express. If you need more detailed
instructions for using our order cart, click here. If you need
assistance ordering online, please contact us by email at
firstname.lastname@example.org or call toll free at 1-877-227-3366.
Order by Phone
Call toll free 1-877-227-3366
(1-877-barefoot) from 10:00 am to 4:00 pm Pacific Time. At other times please leave us a message and we will return your call promptly.
Order by Check or Money Order Using Our
You may use our online shopping cart to place an order payable by check or money order if your order is shipping domestically. We do not accept check or money order payments for international orders. To order with payment by check, select the check payment option, print out a copy of your order and send it along with your check or money order. We will ship your order 14 business days after we receive your check and the bank has cleared the payment. Please make checks payable to "Barefoot Yoga Company" and send to:
Barefoot Yoga Company
307 Nickerson Street
Seattle, WA 98109
Over 1500 stores and yoga studios worldwide carry a selection of our products. To see if there's a store near you, click here.
Where are you located? Can I come in and try something on?
We are located in Seattle, WA and are a mail order office/warehouse. We do not currently have a showroom for viewing our products. Everything is packaged and ready to ship. However, if you are in the Seattle area, know exactly what you would like to order and would like to save on the shipping cost, we can set up a mutually convenient time for picking up the item(s) at our location. Please call us at 206-272-9642 to set up an appointment. The best pick up times for us are 10am-3pm and 4pm-5:30pm, M-F. We will have the package ready for your pick up before you come.
We also offer 1/2 price shipping by request to Seattle area residents. When ordering online, just enter the promo code: HPSS or let us know in the "special instructions" area of the order cart that you would like 1/2 price shipping because you are local, and we will make the adjustment to the total on your order before shipping.
We do have plans for opening a retail space in our location where you will be able to view all of our products in person.
Please view our shipping
information page for details on shipping options, rates and other policies.
When your order is shipped you will receive a confirmation email with UPS tracking information. To see if your order has shipped, click here.
& RETURN POLICY
We guarantee all of our merchandise. We take
pride in the products we offer and in the service we provide. Your
complete satisfaction is our top priority.
If you are dissatisfied with any of our products, we will exchange it, replace it, or credit your account within 30 days of purchase, less shipping costs (note exceptions below).
You may return unused and unwashed items only in good, saleable condition for a full refund. After 30 days if the item is still unused, unwashed and in 'like new' condition, we will issue a store credit. If returned items are used or otherwise not in 'like new' condition, they will be sent back to you at a minimum cost of $5.50.
Exceptions: 50% off sale items, customized items, special orders, all books and media related products (CDs, videos, DVDs, calendars) and any washed or worn items are non returnable.
When returning an item, please send to:
Barefoot Yoga Co.
307 Nickerson Street
Seattle, WA 98109
For proper credit, please include with your return:
1) A Copy of the Order Invoice (included with
your order and sent by email)
2) A detailed description of how you would
like us to handle your return/exchange
All returned merchandise must be carefully packed and will be
subject to charge if not in saleable condition.
You are responsible for return shipping
charges unless otherwise arranged in advance with us. Original
shipping charges are non-refundable and all International shipping charges are non-refundable.
SECURITY & PRIVACY
Protecting your security and privacy is a top
goal of ours. We contract with GeoTrust, a secure server, to take and transmit
all orders. The secure server utilizes advanced data encryption to
protect your privacy. When you submit your order, your personal
information is encrypted to help prevent others from intercepting
We take great care in storing and using your personal information. WE NEVER RENT, SELL OR DISTRIBUTE YOUR CUSTOMER INFORMATION, including your email address, to anyone else. We may use your contact information to send you occasional email notices of new products and sales. We always provide an easy way to opt-out of future mailings.
If you have any questions about this policy,
please feel free to contact
us by phone or email.
AN IMPORTANT NOTE ON SAFETY
Our products are designed to aid in yoga
poses. Please use good judgment and don't put yourself or others in
positions using props where injury may result. We will not be held
liable for injury caused by any item. Seek the advice of a qualified
instructor for the proper use of yoga products.
No statement herein is a medical opinion.